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Privacy Policy

Privacy Policy

This Privacy Policy explains how faleave.store (“we,” “us,” or “our”) collects, uses, and protects your personal data when you visit or make a purchase through our online store (the “Site”).

1. Information We Collect

Device Information
When you visit our Site, we automatically gather data including your browser type, IP address, time zone, and cookies. We also log your interactions with the Site (e.g., pages viewed, referring websites, search terms).

We use technologies such as:

  • Cookies — small files with unique identifiers to help improve user experience.

  • Log files — to track access patterns and technical details.

  • Web beacons/pixels — to monitor navigation and interaction with site content.

Order Information
Upon purchase, we collect necessary details including your:

  • Name, billing & shipping addresses

  • Email address, phone number

  • Payment method and transaction details

Together, Device Information and Order Information are referred to as “Personal Information” in this policy.

2. How We Use Your Information

We use your data to:

  • Process and fulfill orders (payments, shipping, confirmations)

  • Communicate order updates and customer support

  • Detect and prevent fraud

  • Improve our Site through analytics and user behavior

  • Provide personalized marketing (subject to your preferences)

3. Sharing Your Information

We share your Personal Information only with trusted third parties as needed:

  • Analytics providers (e.g., Google Analytics) — to understand usage & improve the Site

  • Payment processors — for secure transaction handling

  • Shipping partners — to facilitate deliveries

  • Legal obligations — to comply with laws or protect our rights

4. Cookie-Based Advertising

With your consent or where permitted, we may use your information for interest-based advertising. You can opt out via these platforms:

  • Google — Google Ads Settings

  • Facebook — Ad Preferences

  • Digital Advertising Alliance — opt-out portal

5. Do Not Track

We do not respond to Do Not Track browser signals at this time.

6. Your Privacy Rights

If you reside within the European Economic Area (EEA), you may:

  • Access or correct your data

  • Request deletion

  • Object to processing or request portability

Contact us to exercise these rights. Note: We process your data primarily to fulfill orders or based on legitimate interests.

7. Data Retention & Security

We retain your order records for the time needed to maintain legal, tax, or business obligations. We employ standard security practices—SSL encryption and secure servers—to safeguard your data. However, no online method is fully secure.

8. Children’s Privacy

Our Site is not intended for individuals under age 13. We do not knowingly collect data from children.

9. Policy Updates

We may update this policy periodically. Any changes will be posted here with a new effective date.

10. Contact Us

For privacy-related questions, to request data access, or for any concerns:

Email: service@faleave.com